In five minutes or less, view this short Micro-Learning video and learn how to use the R.A.I.D. tool to apologize appropriately and avoid regret.
Report Clearly, Concisely, and Professionally with S.T.A.R.R.
Motivate with Appreciation
Offer Your Opinion on the Spot
Get to the Point: Bottom Line Your Message
Check Your Writing for Tone
Write Fast & Sound Professional
Show Your Appreciation for Others with C.A.R.T.
Compose Effective “I” Statements with A.I.R.