One of the most challenging things is when people put you on the spot for a response and you’re not prepared.
This valuable tool walks you through responding in a way that makes you appear professional and prepared, especially when you’re not.
Report Clearly, Concisely, and Professionally with S.T.A.R.R.
Motivate with Appreciation
Get to the Point: Bottom Line Your Message
Check Your Writing for Tone
Write Fast and Sound Professional