Who it's for: Anyone who is looking for ways to better connect and work with others on both a professional and personal level.
What you'll learn: In this course, participants will learn how to use emotional intelligence to understand, connect, and work with others more effectively. The course is built on two emotional intelligence pillars: Empathy and Relationship Management. The course draws from the latest research and trends in emotional intelligence, including topics like emotion scientist and attunement. By the end of the course, participants will leave with enhanced levels of understanding about the emotional experiences of others and how to connect and manage relationships in the workplace and in their personal lives.
Available in
days
days
after you enroll
Available in
days
days
after you enroll
- Introduction (2:00)
- Overview (0:52)
- Social Awareness (3:43)
- Social Awareness Exercise (2:26)
- Focused Listening Self-Goals (4:19)
- Interpreting Body Language (7:05)
- OAR Tool - Open-Ended Questions (7:14)
- OAR Tool - Acknowledge and Reflect (8:03)
- Interests vs Positions (4:37)
- Project Sabotage (2:20)
- Conclusion (1:30)