Who it's for: This intro-level process improvement course is for anyone interested in learning a proven model to support you and your team in working more effectively. It is ideal for those who will be leading or supporting a project focused on improving current processes.

What you'll learn: These days we all know what it feels like to be asked to do more with less. More productive, more efficient, more effective and all with fewer resources. In this data-driven process improvement course, we will help you find ways to get better business results by understanding root causes of process challenges and directly addressing them with proven problem-solving techniques.