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Give Fair and Balanced
Analyze Task Importance & UrgencyCommunication Pack
Report Clearly, Concisely,and Professionally
Apologize Effectively
Motivate with Appreciation
Offer Your Opinionon the Spot
Get to the Point:Bottom Line Your Message
Check Your Writing for Tone
Write Fast& Sound Professional
Show Your Appreciationfor Others*
Compose Effective"I" Statements*
Apologize Appropriatelyand Avoid Regret*
Productivity Pack
Evaluate Projects 